Job Description

Your role:

• Receiving POs from customer and Service Engineers for spare parts and processing them in the system
• Informing customers about delays and interruptions with delivery
• Providing calculations on customer demands for paid maintenance services and repairs and creating quotes for time and material
• Creating plans for long-term maintenance (preventive) for installed medical products
• Contacting customers and business partners by emails and service line

You're the right fit if:

• Fluent Romanian (C1 level) and very good English (min. B2 level)
• Professional experience in fields related to in customer service, supply chain or accounting operations would be an asset
• Comprehensive PC skills, knowledge of Excel, SAP, Salesforce would be an advantage
• The problem-solving mindset with the ability to identify improvement opportunities
• Interpersonal skills required in interactions with internal and external customers
• Ability to multi-task and work in a fast-paced environment. Skill in prioritizing tasks required

Our benefits:

• Annual bonus based on performance achieved  
• Private medical care with the option to extend it to family members  
• Benefit System cards  
• Discount for Philips’ products  
• Wide variety of trainings & learning opportunities, including LinkedIn Learning
• Employee Assistance Program
• Hybrid model of working

How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week