In this role, you’ll partner with hiring managers across the Americas to attract talent globally. You’ll guide candidates with empathy, coordinate key recruitment steps, and work closely with both hiring teams and HR partners to create a smooth, positive, people‑first experience. 

Main areas of responsibility:

• Coordinate recruitment processes and support candidate sourcing activities for assigned roles
• Conduct phone conversations with candidates to assess their motivation and alignment with role requirements
• Manage communication with candidates throughout the recruitment process, including interview scheduling, updates, and feedback
• Collaborate closely with hiring managers and HR partners to ensure a smooth and efficient hiring process
• Maintain accurate process documentation and support recruitment administration
• Build positive relationships with internal stakeholders and candidates
• Contribute to improving recruitment processes and candidate experience

• University degree preferred
• Fluency in French or Portuguese, and a good command of English
• Experience in a corporate environment, especially in customer-facing roles (e.g. customer service, account support, operations), will be considered an advantage
• Strong communication and interpersonal skills
• Resilience and ability to work independently in a fast-paced environment
• Good organizational and coordination skills
• Proactive mindset and willingness to learn
• Interest in recruitment, HR processes, or talent attraction
• Openness to work closely with hiring managers across the Americas region, with working hours aligned to those markets (approximately 12:00–20:00) to enable real-time collaboration

• Competitive pay and attractive annual bonus
• On-going development opportunities in multinational environment, wide variety of projects, ambitious goals and independence in achieving them. Promoting from within culture
• Freedom with responsibility (we trust your competencies, ability to manage your time and your scope of work)
• Lot of flexibility in terms of work arrangements (work from office or from home)
• Private medical care (various options to choose) and life insurance
• Employee pension and savings programs
• JTI Family Leave Benefit – including extended paid paternity leave and fully paid maternity leave
• Multisport card, foreign languages classes
• Wide variety of trainings, webinars and professional courses on our e-learning platforms, including sponsored certification programs (for employees fulfilling the admission criteria)
• Modern office with traditions (Art Norblin Factory) in convenient location, equipped with a library, mindfulness zone, spacious kitchen, garden terrace, massage chairs and underground bicycle parking
• Working in a diverse and inclusive organization of over 40 different nationalities

After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.